Terms and Conditions for Cardrake.com
Last updated: January 2025
1. Introduction
Welcome to Cardrake.com ("we", "our", or "us"). By accessing and using our website, you agree to abide by these Terms and Conditions ("Terms").
2. Definitions
"User", "you", "your" refer to the individual or entity that accesses or uses our website. "Service" refers to the services provided by Cardrake.com. "Free Service" refers to our basic features available without payment. "Collector Plan" or "Premium Service" refers to our paid subscription service.
3. Service Offerings
Cardrake.com offers both free and premium services:
- Free Service: Access to all Pokémon card sets, visual binder layouts, pricing information, and planning tools. This service will always remain free.
- Collector Plan: Premium features including collection tracking, personal notes, completion progress, saved preferences, and data synchronization across devices.
4. Registration & Account Security
Users must be at least 13 years old to register. Users are responsible for maintaining the confidentiality of their account details and are responsible for all activities under their account. Account registration and authentication are handled through Clerk.com, a third-party service.
5. Subscription Services & Billing
The Collector Plan is offered as a recurring subscription service with monthly or annual billing options. By subscribing, you authorize us to charge the payment method on file for the applicable subscription fees.
Subscription fees are charged in advance and are non-refundable except as required by applicable law. Your subscription will automatically renew unless cancelled before the renewal date. Billing is handled through Clerk.com's secure payment processing system.
6. Payment Terms
All payments are processed securely through our third-party payment processor. You are responsible for providing accurate billing information and maintaining valid payment methods. If payment fails, your access to premium features may be suspended until payment is resolved.
7. Cancellation & Refunds
You may cancel your Collector Plan subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. Upon cancellation, you will retain access to premium features until the end of your paid period.
Refunds are generally not provided for partial billing periods, except as required by applicable law. Your collection data will be retained for 90 days after cancellation, after which it may be permanently deleted.
8. Data Storage & Retention
For Collector Plan subscribers, we store your collection data, preferences, and notes on our secure servers. This data is associated with your account and synchronized across your devices. Upon subscription cancellation, your data will be retained for 90 days to allow for reactivation, after which it may be permanently deleted.
9. Privacy
Our Privacy Policy, which is separate from these Terms, describes how we handle your personal data. By using our services, you also agree to Clerk.com's privacy practices for authentication and billing services.
10. User Conduct & Obligations
Users are prohibited from using our service for illegal, harmful, or disruptive purposes. Users may not post content that is harmful, offensive, or violates any laws. Users may not share account credentials or attempt to circumvent payment systems.
11. Service Availability
While we strive to provide reliable service, we do not guarantee 100% uptime. Scheduled maintenance will be announced when possible. Premium subscribers experiencing extended outages may be eligible for service credits at our discretion.
12. Intellectual Property
The information presented on this website about the Pokémon Trading Card Game, including images and text, is the intellectual property of The Pokémon Company, Nintendo, Game Freak, Creatures and/or Wizards of the Coast. Cardrake.com is not produced by, endorsed by, supported by, or affiliated with any of these companies.
All other content on this website is the property of Cardrake.com, excluding content posted by users. Unauthorized use may violate copyright, trademark, and other laws.
13. Termination
We reserve the right to terminate or suspend any user account, including premium subscriptions, without notice or liability for breaches of these Terms. In cases of account termination due to Terms violations, no refunds will be provided. Users may terminate their accounts at any time.
14. Limitation of Liability & Disclaimer
Cardrake.com is provided "as is" without any guarantees. We do not guarantee uninterrupted or error-free service. We accept no responsibility or liability for any harm or damage arising from the use of Cardrake.com, including loss of data or service interruptions. Our total liability for premium services is limited to the amount paid for the current billing period.
15. Indemnification
Users agree to indemnify and hold harmless Cardrake.com, its stakeholders, and affiliates from any demands, damages, or claims arising out of a breach of these Terms or misuse of our services.
16. Third-party Services
Our website may contain links to third-party sites. We do not endorse or assume responsibility for any such third-party sites or services. We use third-party services including Clerk.com for authentication and billing, which are governed by their respective terms of service.
Cardrake.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.
17. Modifications to the Terms
Cardrake.com reserves the right to change these Terms at any time. Significant changes will be communicated through email or website notification. Continued use of our services after changes constitutes acceptance of the new Terms. It is the user's responsibility to review these Terms regularly.
18. Dispute Resolution
For billing disputes, please contact us first at [email protected]. We will work in good faith to resolve any issues. If you believe you have been incorrectly charged, please contact us within 60 days of the charge appearing on your statement.
19. Governing Law & Jurisdiction
Disputes arising from these Terms will be governed by the law of Finland.
20. Miscellaneous
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect. These Terms constitute the complete agreement between you and Cardrake.com regarding the use of our services.
21. Contact Information
For any questions or concerns about these Terms, billing issues, or account support, please contact us at [email protected].